Privacy Policy: Protecting Your Personal Information

Our Commitment to Your Data Security

At Friends Healthcare, we respect your privacy and protect your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our medical services. Specifically, we ensure that your medical records and contact details remain confidential. Consequently, you can use our healthcare services with total peace of mind.

Information We Collect

We collect various types of information to provide better medical care. Furthermore, we only gather data that is necessary for your treatment. Specifically, we collect:

Personal Details: This includes your name, phone number, and email address.
Health Information: We store your medical history, test results, and prescription details.
Technical Data: Our website collects IP addresses and cookies to improve your browsing experience.

How We Use Your Data

We use your information primarily to deliver high-quality healthcare. For example, we use your contact details to send test reports and appointment reminders. Moreover, we use medical data to coordinate with our partner hospitals for surgeries in Delhi & Gurgaon. In addition, we use your feedback to enhance our service standards. Therefore, every piece of data helps us serve you better.

Data Protection and Security

We implement strict security measures to prevent unauthorized access to your records. First, we use encrypted servers to store sensitive medical information. Secondly, only authorized medical staff can access your files. Because we value your trust, we never sell your personal data to third-party marketing companies. Consequently, your information remains secure within our healthcare network.

Your Rights as a Patient

Under this Privacy Policy, you have several rights regarding your information. Specifically, you can request a copy of your medical records at any time. Additionally, you may ask us to update or correct any inaccurate details. If you wish to delete your account or personal data, please Contact Friends Healthcare directly. We will process your request promptly according to legal guidelines.

Updates to This Policy

We may update our Privacy Policy from time to time to reflect changes in our services. Therefore, we encourage you to review this page periodically. By continuing to use our services, you agree to the terms mentioned here. We follow all local and international data protection standards to ensure global compliance.

Contact Us for Privacy Concerns

If you have any questions about how we handle your data, please reach out to our support team. Specifically, you can email us or call our helpline for immediate assistance.